The Enterprise AIM game plan has been public since last spring when AOL said it was working with Verisign on encrypted instant messaging. The consumer product has been downloaded by tens of millions ...

Tens of millions of Americans use "instant messenger" programs to communicate at work. It's like e-mail, only faster. Get ready for the next development in the form — video instant messaging. Some ...

FOSTER CITY, Calif. (AP) -- An instant message exchange might seem as fleeting as a phone call or face-to-face chat. But, like everything else on the Net, it can have much more staying power than ...

The job of a network administrator is a busy and demanding one made only harder when users install unauthorized software, as they’re prone to do. A new company, however, is working to make ...