About 10 years ago, researchers at Princeton University rounded up four volunteers and 19 lab rats to determine how information quality affects decision-making. The survey participants had no trouble ...
A change in UAB IT’s ticketing system, ServiceNow, is designed to help internal users make better data-driven decisions. The ServiceNow platform, which underlies UAB’s IT Service Portal, helps manage ...
Last column, I talked about the importance of presentation in delivering business intelligence to users. One form of data presentation is a dashboard. Suddenly the term has become ubiquitous — even ...
Dashboards can unlock the value of decades of IT investments by linking your ERP, business intelligence and analysis tools to humans who can act on the information. But as the interface between ...
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