A few years ago while copy editing an article, I was shocked to see something like this: “I lecture my sales staff about what I call ‘me syndrome,’” Jones said. What shocked me was the punctuation.

What are news readers to make of quotation marks in an article or headline? It seems a simple question, but this punctuation occasionally causes a misimpression. The issue arose recently after The ...

Use keyboard shortcuts, HTML codes, or the Windows Character Map This article explains how to type and use curly quote marks ...

I need to get something off my chest. The misuse of sky commas drives me batty. Sky commas, you ask? I’m talking about apostrophes and quotation marks. I acknowledge that I qualify as a grammar nerd.

To manually insert smart quotes, the keyboard must have a numeric keypad, and you must activate the Num Lock key. To use the numeric codes, press and hold the Alt key, then type the four-digit ...