"Customer service is everything," says MTA bus operator trainer/instructor Harry Respass. While safety is always the first priority he teaches to his bus operator trainees, he says his overall goal is to get them to make customers feel like they are valued, treated well and welcomed back with every trip they take. | Maryland Transit Administration
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"Customer service is everything," says MTA bus operator trainer/ins…
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1.8K views · 49 reactions | MDOT MTA Bus Operator Kenneth Adkins is looking forward to using transit signal priority (TSP) on the new CityLink buses. TSP helps operators move passengers from one part of the city to another with greater easy by passing through traffic faster. For information on the new BaltimoreLink routes and schedules, visit BaltimoreLink.com | Maryland Transit Administration | Facebook
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1.8K views · 49 reactions | MDOT MTA Bus Operator Kenneth Adkin…
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4 comments | STARTING TODAY, MDOT MTA will close all Metro Subway stations today at 6pm to May 8 at 5am for installation of a new train control system that will enhance safety, reliability, and support upcoming new rail cars. A bus bridge will operate every 30min between stations https://mta.maryland.gov/articles/375 | Maryland Transit Administration | Facebook
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4 comments | STARTING TODAY, MDOT MTA will close all Metro Su…
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MTA is pleased to announce that starting December 23rd, Light Rail service is officially back on track! Say goodbye to shuttle buses between Light Rail stations, as the full service resumes. While we make this transition, please be mindful of potential travel delays. As a thank you to our riders, Light Rail service will be FREE until January 2nd. For more details, visit https://www.mta.maryland.gov/articles/422. | Maryland Transit Administration
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MTA proposes commuter bus route reduction due to "unprecedented" lack of funding
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That’s a wrap! The bold look of our new Zero Emission Buses (ZEB) matches our bold commitment to a ZEB future. The first seven new buses that are part of our pilot program have just arrived. They are scheduled for rigorous testing over the coming months, so you may see them on the road. Once testing is complete, riders will get to experience the smooth, quiet and clean future of Local Bus travel in the Baltimore area. We’re even redesigning our Kirk bus maintenance division to handle the electri
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MTA offers free rides to military veterans and those who serve in the military
MTA offers free rides to military veterans and those who serve in t…
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CBS NewsCBS Baltimore Staff
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